Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry?

If your skills, ambition, and ethos match our values below – call us.

Role

This is an ideal step-up role for a technically strong IT professional ready to move into formal leadership. As Head of IT & Digital Services, you’ll lead three growing teams—IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance service delivery, and shape a high-performing tech function aligned with business goals.

Your Responsibilities

• Drive improvements across internal IT systems, infrastructure, and support processes
• Contribute hands-on to technology projects, especially in automation and service optimisation
• Shape and grow the internal IT, InfoSec, and software development capabilities
• Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions
• Support the development and delivery of internal business intelligence and reporting tools
• Maintain and improve information security practices in line with business requirements
• Champion a culture of learning, collaboration, and continuous improvement

Your Competencies

• Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation)
• Strong technical capability with hands-on experience in systems support or solution delivery
• Experience working with internal IT systems, development projects, or business automation
• Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices
• Excellent interpersonal and communication skills, with the ability to lead by example
• Clear problem-solving mindset with a practical, delivery-oriented approach

Your Profile

The ideal candidate will be hands-on, proactive, and focused on delivering results, with a strong commitment to continuous improvement without needing close direction. They should be comfortable balancing day-to-day operational tasks with broader leadership responsibilities. A positive and collaborative approach is essential, along with the ability to build strong relationships across teams.