Project Delivery Manager (Small Works) – Service Department

To manage all aspects of design, bidding, negotiating, securing and commissioning of additional works for the Service Department, this includes the actual installation and commissioning of projects where there’s a business need. In addition, the candidate will be expected to secure additional maintenance contract revenue as part of this role. Reporting to Head of Service via Regional Service Manager (Midlands & North).

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Closing Date: December 31, 2021

About Us 

  • Reliance High-Tech is the UK’s largest independent integrator of security solutions It is trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.
  • Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.
  • The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances.

For more information about our business, visit


  • Manage mobilization of new works from the Projects area within the Service Department.
  • To install and commission where there’s a business need.
  • Onboard subcontract support of suitable experience and numbers to deliver project volume.
  • Generation of quotations & managing delivery and administration activities around each project. Undertake commercial and operational review and approval of Project quotes prior to dispatch to customer in conjunction with the Engineer Manager.
  • Manage the Health & Safety aspect of all projects you manage, this includes the construction of RAMs and ensuring the there is a Safe System or Work for the installation team, the customers employees and members of public.
  • Attend monthly review meetings with Project delivery team to agree monthly revenues and rolling forecasts.
  • Manage and agree any defect lists identified through the mobilization plan for installs including timelines and costs associated with the rectification activities.
  • Generate new business sales for Day Works and Maintenance contracts ensuring that the prescribed revenue, profit, and activity targets are met and exceeded.
  • Actively identify and targets new opportunities – maintaining an accurate database, pipeline and records within the Projects pipeline.
  • Establish and pursue, in conjunction with your line manager, a personal development plan – incorporating regular appraisals designed to optimise performance and professional development.
  • To facilitate the prompt resolution of all queries and pricing requests.


  • Experience within the electronic security services markets.
  • Technically assess the risk, survey and design, a knowledge and passion for technology across a broad spectrum is essential.
  • Ability to select the most appropriate solution versus budget and risk, by means of detailed quotation proposals.
  • The ability to install and commission.
  • The ability to persuade, influence and manage complex technical projects from the design stage through to installation then maintain.
  • The ability to present and communicate in a professional manner.
  • The ability to plan and organise.
  • PC literacy – PowerPoint, Outlook, Excel, Word.
  • An understanding of risk assessment and the broader security issues.

What we are looking for 

  • Physical / Appearance – Of sound health and smart appearance.
  • General Intelligence – Reasonable numerical and strong verbal reasoning abilities.
  • Special Attributes – Capacity to understand technical specifications and products.
  • Disposition / Demeanour – Confident and reliable.
  • Attitude – Energetic, results-driven and a determination to succeed.
  • Special circumstances – Changeable and sales driven environment that can be pressurised. A broad geographical remit that may require travelling and overnight stay – managed by own discretion.