Job

Technical Support Engineer

Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry?

If your skills, ambition, and ethos match our values below – call us.

Role

The purpose of this role is to deliver high-quality technical support and systems expertise for both internal and external customers. You will work across a wide spectrum of systems / IT and physical security technologies — from day-to-day support, preventative maintenance, to server / infrastructure projects.

Closing Date

August 15th, 2025

About Us

Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus

For more information about our business, visit www.reliancehightech.co.uk / www.relianceprotect.co.uk.

Your Responsibilities

Key Objectives of the Role:

• Provide responsive, hands-on support to users, systems and customers
• Design, implement, and maintain both on-premises and cloud-based infrastructure solutions
• Support IT compliance and certification processes (e.g. ISO27001, CE+)
• Maintain documentation for systems, assets, and credentials
• Play a key role in transitioning legacy infrastructure to cloud-native platforms
• Ensure that all prebuilt / preconfigured solutions are configured and setup in line with IT best practices

Your Competencies

Essential:

• Proven experience in IT support / Infrastructure roles
• Hands on experience with Microsoft 365, Active Directory, Entra ID, and Intune
• Experience with virtualisation (Hyper-V)
• Networking knowledge (IP, firewalls, basic architecture)
• Hands-on experience with Microsoft Azure or AWS
• Clear communication skills and strong documentation ability

Desirable:

• Familiarity with SQL / Database awareness
• Experience integrating platforms and systems
• Active certifications in relevant IT/ Networking areas
• Knowledge of ISO27001, CE+, or similar frameworks

Your Profile

Personal Qualities:

• Self-motivated and proactive
• Strong analytical and problem-solving mindset
• Comfortable working in a dynamic, small-team environment
• Adaptable and open to change
• Committed to delivering high standards and continuous improvement
• Holds a full UK driving licence and has access to own transport

Contact Us

To express an interest in this role please send your CV and a covering letter to Careers@Reliancehightech.co.uk no later than August 15th, 2025. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.